This Ted Talk by Manal Fakhoury is about how to conceptualize the opioid crisis in terms of how we should feel about people addicted to opioids. Instead of negative judgments concerning laziness or lack of will power, Fakhoury suggests that we should actively use our sympathy when confronted with the drug addict. Thinking of the epidemic in terms of a wider problem instead of bad choices made by individuals can help us productively face the crisis.